📢 How The Fix-It Kick Hurts Everyone
The Fix-It Kick really hurts. It hurts patients, and it hurts professionals, too.
Sue Cradock has spent decades trying to stop the hurt. A diabetes specialist nurse, educator, and coach, she’s seen how even well-trained professionals fall back into fixing — and how much damage that does.
In my Substack this week, Sue shares her story - and the impact of Clean Language on her practice.
Watch the full interview on YouTube »
⚡ #CleanInTheWild: In the Nursing Standard
Clean Language has been introduced to the readers of Nursing Standard, the UK’s most-read nursing journal.
In the piece, Helen Slocombe, clinical lead at HCRG, says she leans on Clean Language any time a patient or family member asks something that is difficult or impossible to answer. She knows the responses are likely to make it much easier to deliver person-centred care.
“When faced with a difficult question, think about asking a question back,” she suggests.
Full article (RCN subscribers only) »
🔔 Sharon Small Joins WhisperQuake
WhisperQuake - the US-registered global company, founded in Clean, that I co-founded a year ago - has welcomed Sharon Small as Executive Advisor on Clean Language.
Founder of the Clean Language Institute, Sharon brings two decades of experience across education, therapy, and organisational work. She’ll be stewarding the integrity and evolution of Clean within WhisperQuake’s training and technology — supporting scale, accessibility, and real-world impact.
Read the announcement on LinkedIn »
🔎 How AI Enables A Cognitive Stretch
You’ll have seen lots of articles about how AI is making students into lazy thinkers, following that MIT study. But working closely with AI over recent months, that hasn’t been my experience - it’s stretching me in ways I could never have imagined!
Our old friend Jurgen Appelo argues convincingly that in the age of AI, what happens with our skills is a personal choice. Cognitive decline is only one option.
🎓 Create Compelling Clean Experiences
Picture this: You're in a meeting, trying to explain why Clean Language could change everything.
You talk about the questions, the philosophy, the history, the benefits. People seem interested, but somehow nothing changes. Sound familiar?
Now imagine walking into that same meeting and saying, "Let me show you..."
Within minutes, the room has shifted. People are leaning forward, asking "What just happened?" and "How do I learn more?"
That’s the power of experience over explanation — and it’s exactly what you’ll master in this intensive half-day training with me and Steve McCann.
📅 23 July 2025
🕒 2–6pm UK
Details and registration »