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Judy Rees's avatar

Comments from original on judyrees.co.uk

14 March 2019

Jackie Lawlor @JackieALawlor posted elsewhere: “Ideas off the top of my head are, allocating work and ensuring it is understood and delivered on time. Letting go and delegating in order that the other person grows and learns and making that safe for both parties. Working in a way which is respectful to colleagues and patients or other customers.”

Ray Whiting

15 March 2019

Here are some of my thoughts, many can be be grouped under the general points you’ve mentioned but they may be useful or inspire further ideas:

• It uncovers (mis)assumptions.

• Gives people the space and permission to fully explore and explain a topic.

• It untangles complex and contentious issues.

• Moves people from problem-space to solution-space, and high-level ‘tasks/stories’ to low-level actionable items/sub-tasks (E.G. What needs to happen first? Can that happen?)

• It exponentially increases the power of other techniques (E.G. RCA, post-mortems, Liberating Structures).

• Allows people to find their own solutions and then take ownership.

• It gives your colleagues the tools (by way of demonstration) to query you so that they better understand what you are saying.

Nicolas Stampf

18 March 2019

Nice article @Judy. I wish my manager would feel like embarking in that sort of stuff…

To @Ray : have you been mixing Liberating Structures and Clean Language? Do you have some materials about it?

I’ve myself poured LS into the Solution Focus paradigm and found that it works well (I have a small Excel file where I rewrote the purpose of each LS with SF in mind, which I can send around).

Judy

19 March 2019

Thanks Nicolas, I’d love to see your LS/SF document please! I’ve been using LS in teaching Clean language – for example, using 1-2-4-all during workshops. I’m looking forward to speaking to a few friends who’ve just been at the LS Global Gathering as I know they talked about Clean there.

And Jackie Arnold @jackiearnold comments on Twitter: Agree! Clean Language is vital in effective cross cultural communication – it’s respectful and avoids misunderstanding.

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